Privacy Policy

1. Introduction

This policy explains how Proficient Solutions processes personal data when you visit proficientsolutions.sk or contact us through the contact form or by email.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

2. Data controller

The controller of your personal data is Proficient Solutions, Slovakia. You can contact us about privacy at filip@proficientsolutions.sk.

3. Data we process

When you contact us, we process the information you provide: your name, email address, company or project name, message, and any other information you choose to share.

When you visit the website, hosting and security services may process technical data such as your IP address, browser, device, and requested page. We process analytics or marketing data only in accordance with your cookie settings.

4. Purposes and legal bases

• replying to enquiries, assessing possible cooperation, and taking steps before entering into a contract
• performing a contract and communicating during our cooperation
• protecting the website and keeping it secure and reliable on the basis of legitimate interests
• traffic analysis and marketing on the basis of consent where required
• meeting legal obligations and protecting legal claims

5. Recipients and processors

We use Vercel for hosting and operational data, Sanity for content management and delivery, Resend to deliver contact emails, and—after the relevant consent—Google Analytics through Google Tag Manager. These providers process data under their terms and our contractual settings.

6. Transfers outside the EEA

Some providers may process data outside the European Economic Area. Where this happens, the transfer relies on an appropriate legal mechanism such as an adequacy decision or Standard Contractual Clauses.

7. Retention

We keep correspondence for as long as necessary to handle the enquiry and any resulting cooperation, followed by applicable statutory periods or the time needed to protect legal claims. Analytics data is retained according to the relevant service configuration. Your cookie choice stays in your browser until you change or clear it, or until its configured validity period expires.

8. Cookies

We use strictly necessary cookies and local storage to operate the website and remember your choice. Optional analytics and marketing technologies are enabled according to your consent. You can change your choice at any time through the Cookie settings link in the footer.

9. Your rights

• request access to your personal data
• request correction, erasure, or restriction of processing
• object to processing based on legitimate interests
• receive your data in a portable format where the legal conditions apply
• withdraw consent at any time without affecting earlier lawful processing
• lodge a complaint with the Office for Personal Data Protection of the Slovak Republic

10. Contact and changes

To exercise your rights or ask a question, email filip@proficientsolutions.sk. We may update this policy when the website, our providers, or legal requirements change. The current version is always published on this page.